Policies & Returns

MEASUREMENT INSTRUCTION
Please take accurate measurements of both your waist and hips before placing your order. These steps are very IMPORTANT and they will guarantee that you will receive the correct size. Please do not hesitate to contact us if you need assistance with measurements.

USA SHIPPING
Custom items bought in the USA, will be shipped within 1-2 week. They will be shipped via USPS first class or priority mail. 

INTERNATIONAL SHIPPING
International items will be shipped via USPS First Class without delivery confirmation. Please expect your order to arrive within 3-4 weeks. International customers are responsible for fees/taxes. Please contact us if you haven't received your items within 6-8 weeks. Items returned due to unpaid fees/taxes will incur a 15% restocking fee. The shipping charges will not be refunded. 

RETURNED MAIL:
If a package is returned because the address provided to Etsy was not correct, we are not responsible for re-shipping your package back to you.  We will contact you for the correct address. Also, you will be responsible for repaying shipping and handling fees before we re-ship your package out to you again.

DAMAGE OR LOSS PRODUCTS:
Vonz Denim is not responsible for any products lost or damaged in shipment. Please take advantage of purchasing insurance for your items. In the event they become missing or damage during USPS transit, having insurance will allow you to file a claim with the USPS to recover your funds.

If you have any special shipping request, please do not hesitate to contact us before or after you have placed your order.

NO REFUND on Vintage Denim, Bandeaus, Bikini Bottoms, Bikini Pads and other custom handmade products. NO EXCEPTIONS, other than fault of our own (ie. wrong item was shipped.). We do custom cuts and alter many of our products to fit our customers. It is your responsibility to ensure that you measure yourself correctly and provide me with the approximate bust, waist and hips measurements. Hence, no return/refund on Vintage Denim. Also, we do not accept returns, exchanges or issue refunds for Bandeaus and bikini bottoms due to health and sanitary reasons.

There will be a 15% re-stocking fee for all return items.  If the return item was shipped to you for free, the shipping charges will be deducted from your purchase price.

EXCHANGES:

If I happen to make a mistake with your order, you will receive a replacement including shipping cost. Please contact me to receive a return shipping label within 7 business days after receiving your order. 

CUSTOM ORDER REFUND POLICY
There will be no return, exchange or refund on custom orders. Please make sure you are comfortable with your purchase and take accurate measurements before placing your order.

NON-CUSTOM ORDER REFUND POLICY

We want new and existing customers to have the utmost satisfaction with their purchase. If you are dissatisfied with your non-custom order, you can return it within 14 days for a refund. Shipping charges are NOT refunded. Customers are responsible for return shipping cost. Please notify me within 72 hrs if there is a problem regarding your order. FOR RETURN INFORMATION, please contact me at vonzdenim@gmail.com

PRIVACY POLICIES

This policy is valid from 27 May 2015

Von'z Denim website and blog is a written and edited by me, “Voneen Pryce”.  I take great pride in sharing my personal experiences and honest opinions with my readers.  For questions about this blog, please contact me at vonzdenim@gmail.com

This website and blog accepts forms of cash advertising, sponsorship, paid insertions or other forms of compensation.  This website and blog abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. The compensation received will not influence the advertising content, topics or posts made in this blog. That content, advertising space or post will be clearly identified as paid or sponsored content.

The owner of this website and blog is compensated to provide opinion on products, services, websites and various other topics. Even though I, the owner of this website and blog, might receive compensation for my posts or advertisements, I will always give my honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this website and blog are purely my own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.

My website and blog will have several affiliate links leading to landing websites of several companies as a means of advertising and promoting their products.  I will only endorse companies that offer safe, healthy and eco-friendly products for the entire family.

To get your own policy, go to http://www.disclosurepolicy.org

Disclaimer Statement for Blog Posts

The topics written on this blog are my personal opinions and experiences.  They may not have been scientifically tested.  I do not claim to be an expert on certain topics discussed, products or services offered.  Therefore, I will not be held liable for any accidents, or injuries that might result from you following my recommended home remedy tutorials or from a product won from my blog.

Please consult your physician before starting any course of home remedies.  Monitor for signs and symptoms of adverse reaction.  Discontinue using home products if signs and symptoms occur and contact your physician immediately.

Products or services offered during a giveaway should be verified with the manufacturer, provider or party in question.  I reserve the right to decline any product or services offered to be featured, review or giveaway that does not fall in line with the values of my blog.  I reserve the right to opt out of completing a review on a product that is not as described or is defective.  I will always give my honest opinion about products that I have personally tested.

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